How to Do a Balance Transfer With Citi

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Updated on Monday, July 16, 2018

Citi has a handful of great 0% intro APR balance transfer offers available at the moment, which could make it tempting for anyone carrying credit card debt to consider completing a balance transfer with Citi. Balance transfers can be a nice way to get out of debt if you have a balance sitting on one or more high interest credit cards. By transferring a balance to a card with 0% intro rate, you give yourself more time to pay off debt without incurring interest charges that can delay your progress — so long as your balance is paid in full prior to the end of the intro period. Completing a balance transfer with Citi is easy. You can do it on the phone or online, and it should only take a few minutes. We provide a step-by-step guide on how to complete a balance transfer with Citi, and at the end, we include best practices for completing a balance transfer and our top picks for Citi balance transfer cards.

Complete your transfer online

Citi allows you to complete balance transfers quickly and easily online in a matter of minutes. You can request a transfer online after you’ve received your card in the mail and have signed up for online banking. See below for the steps you need to take.

1. Log in to your account. You should see that you’re eligible for a balance transfer. Select “View Offer.”

2. Choose an offer 

You should see your available balance transfer offers. In the example above, this person has had this card for a while, and they are no longer eligible for the 0% intro rate, hence the 1.99% promo APR offer.

Select “I want this offer.”

3. Start your transfer

That will drop down more details regarding your offer. After reviewing the details, select “Start your Transfer.”

4. Choose the type of transfer you want to complete.

Keep in mind, you can’t transfer balances from other accounts issued by Citibank or its affiliates. You have four transfer options: credit card, direct deposit, check by mail, and loan or other creditor. Credit card was selected for the sake of this example since that will most likely be the common choice.

Then, select “Continue.”

5. Fill out the form

Fill in the amount you are transferring and your account number of the credit card with the debt. Then, select “Find my creditor.”

6. Verify your info

Now, your creditor information should appear. Verify this and select “Continue.”

7. Add more balances

You can add additional transfer requests (four total) if needed. Select “Continue” when you’re finished adding creditors.

8. Review and submit

Last, review your transfer request and the terms and conditions. After that’s done, check the box agreeing to the terms and conditions, and submit the transfer.

Complete your transfer by phone

If you prefer to complete a transfer over the phone, simply call the number on the back of your card to speak to a representative.

You’ll need the following information to complete your transfer over the phone:

  • Name on the account with the debt
  • Amount to be transferred

Citi balance transfer rules

  • Request your balance transfer as soon as possible since Citi requires balance transfers to be submitted within the first four months from account opening.
  • Review the terms of your balance transfer offer to verify they’re correct. Make sure you receive the offer you expected and note when the intro period ends.
  • Continue to make payments toward your balance until the balance transfer posts to your account. This may take up to 14 days.
  • Pay each bill on time since late payments may cause Citi to cancel the offer.
  • Keep spending to a minimum so you don’t rack up more debt. Your goal should be to pay off your balance, and excessive spending can lead you to fall into more debt.

Citi balance transfer cards

If you haven’t applied for a Citi balance transfer card yet, here are our top picks:

Citi Simplicity® Card - No Late Fees Ever

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The information related to Citi Simplicity® Card - No Late Fees Ever has been independently collected by MagnifyMoney and has not been reviewed or provided by the issuer of this card prior to publication.

Citi Simplicity® Card - No Late Fees Ever

Intro BT APR
0% for 18 months on Balance Transfers
Intro Purchase APR
0% for 18 months on Purchases
Regular Purchase APR
14.74% - 24.74% (Variable)
Balance Transfer Fee
Balance transfer fee – either $5 or 3% of the amount of each transfer, whichever is greater.
Credit required
Citi® Double Cash Card – 18 month BT offer

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The information related to Citi® Double Cash Card – 18 month BT offer has been independently collected by MagnifyMoney and has not been reviewed or provided by the issuer of this card prior to publication.

Citi® Double Cash Card – 18 month BT offer

Regular Purchase APR
13.99% – 23.99% (Variable)
Intro BT APR
0% for 18 months on Balance Transfers
Annual fee
Rewards Rate
Earn 2% on every purchase with unlimited 1% cash back when you buy, plus an additional 1% as you pay for those purchases.
Balance Transfer Fee
3% of each balance transfer; $5 minimum.
Credit required

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