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College Students and Recent Grads

Should I Upgrade My Student Credit Card When I Graduate?

Editorial Note: The editorial content on this page is not provided or commissioned by any financial institution. Any opinions, analyses, reviews, statements or recommendations expressed in this article are those of the author’s alone, and may not have been reviewed, approved or otherwise endorsed by any of these entities prior to publication.

Graduating from college is an exciting time filled with the promise of new challenges. Taking control of your finances is one of the more difficult challenges you’ll encounter, especially if you’re looking to build up a solid credit history.

While you were in school, you might have signed up for a student credit card. If you used your card responsibly while working toward your degree, you will likely graduate with a solid credit score and an important choice to make — should you upgrade your student card after graduation?

So long as your credit is strong, you’ll likely have the chance to upgrade to an equally good, if not better, credit card.

In this guide, we’ll help you decide if you should upgrade your student card and what to watch out for, as well as how credit card issuers handle student cards.

Should I upgrade my student card?

First of all, let’s discuss what upgrading your card really entails since you have several options:

Transitioning to a new card with the same issuer. If you like the issuer of your current credit card, you can request to transition your account to a new card they offer. For example, if you have the Discover it® Student Cash Back, you may decide the Discover it® chrome is more suited toward your spending habits. Call the number on the back of your card to request the transition, but keep in mind you’re not guaranteed the new card. Issuers look at various credit factors prior to the transition. If you are moved to the new card, the majority of the time issuers will issue your new card with the same account number.


  • By simply transitioning to a new card, you aren’t closing your existing account. That means you won’t lower the average age of your credit, which can sometimes hurt your credit score.
  • Often similar terms and fee structure.
  • Familiarity with the online and mobile interfaces.
  • Typically, the ability to keep the same account number.
  • Don’t need to manage multiple credit card accounts.


  • May have an annual fee.
  • May require a higher credit score.
  • Because you are technically applying for a new card in a sense, the credit issuer will have to pull your credit again. That will result in a new credit inquiry, which could lower your score by a few points.

Keeping your student card open and applying for a new card somewhere else. If you want a new credit card, a good option to consider is keeping your student card open and applying for a new card elsewhere, whether it’s a store card like Target or a card from another issuer. By keeping your student card open, you help your credit score in several ways.


  • Improves your credit score by increasing your credit utilization rate (the amount of your total credit you use vs. the amount of credit you have available to you).
  • Doesn’t lower your average length of credit as significantly as closing your student card. This is likely your oldest credit account and when lenders calculate your credit score, they consider the average age of your credit accounts in that math. The older your accounts are, the better your score could be.
  • You may be able to find a card that offers rewards or benefits your student card does not


  • New terms and fees to keep track of.
  • May have trouble managing two accounts.
  • Results in a new credit inquiry, temporarily lowering your score a few points.

Closing your student card and opening a new card. You may decide that you don’t want to keep your student card open anymore, and instead want to close it and open a new card. However, we don’t recommend closing your student card since it hurts your credit score. Most student credit cards don’t charge fees anyway, so you have nothing to lose by keeping your account open.


  • Don’t need to manage multiple credit card accounts.


  • Lowers your credit score by decreasing your average length of credit history.
  • Lowers your credit score because it will decrease the total amount of credit you have available to you. When that happens, it’s much easier for you wind up with a higher utilization rate. Your utilization rate is the amount of your total credit you use vs. how much you have access to.
  • Results in a new credit inquiry, temporarily lowering your score a few points

What if I have a poor credit score?

A poor credit score is typically considered to be anything under 669. It’s not impossible to qualify for credit cards, but you won’t have as many options as someone with good credit.

Applying for credit cards dings your credit score slightly, though it will bounce back. So, if your score is already less than perfect, applying for a new card or cards that you may have low approval odds for isn’t the best idea for a number of reasons.

Besides temporarily lowering your score for each application you submit, opening a new card lowers the average length of your credit history — which is an important factor in your credit score.

An alternative is to request a credit limit increase on your student card, which can help your credit score by improving your credit utilization (the amount of your total credit you use). Overall, it can be more beneficial to continue using your student card coupled with responsible credit management in order to improve your credit score. Then, when you’ve established good credit, consider applying for a new credit card.

But, if you’re eager to open a new card, check to see if the issuer offers pre-qualification. This allows you to check if you may be approved for a card without harming your credit score and can give you a good idea of where you stand. However, keep in mind pre-qualification is not a guarantee that you’ll be approved for the actual card.

What if I have good or excellent credit?

If you have good or excellent credit, you can apply for a new card or stick with your student card. Having good or excellent credit when you graduate is great, and opens you to the best credit cards on the market. If you want a different card that suits your spending more than your student card, shop around for different cards like rewards and cashback, then apply for the card of your choosing.

What to watch out for when upgrading to a new card

Annual fees. Your student card most likely doesn’t have an annual fee, but many non-student credit cards come with annual fees that can have lows around $39 but highs of $550. Since you’re still relatively new to credit, it may be a good idea to stick with no-annual fee cards until you can justify an annual fee card. Check out the best no annual fee rewards cards here.

APRs. APR stands for Annual Percentage Rate. This is the fee you may have to pay the bank on any overdue balances. Unless you pay your balance in full with each statement month, you’ll get charged your APR on top of whatever you owe. The majority of credit cards have variable APR ranges, and you won’t know yours until after you apply. That means if a card has a 12.24%-24.24% variable APR, you may get the lowest rate, a rate in between or the highest rate — and it can change at any time. Therefore, you should take note of the APR range before you apply. However, if you always pay your bill on time and in full, the APR you receive won’t be a major factor, though it’s something to note in case of an unexpected emergency.

Overspending. When you open a new card post-graduation, you most likely will have more income to report than during college (due to a full-time job). And, as a result, issuers may grant you a higher credit limit than you had with your student card. This increased line of credit may tempt you to overspend, but don’t fall into common debt traps. Try to spend only what you can afford to pay when your statement is due — or better yet, only spend what you can afford to pay immediately.

What should I do with my student card?

Don’t cancel it! If you decide to open a new card, don’t cancel your student card since that will hurt your credit score. Canceling your card lowers your average length of credit history and your utilization rate — two factors that make up 45% of your FICO® Score.

Continue to use it. Don’t put your student card in a drawer and forget about it. Most issuers will close your account if there is no activity for a while. To keep your card active, set up a small recurring payment for a monthly service, like Netflix or Spotify.

What happens to my student card when I graduate?

Many of the top credit card issuers offer a non-student version of their student card with nearly identical terms. Since the two cards are so similar, you may be able to keep the same student card without any action on your part, or your issuer will transfer you to a similar non-student card. Below, we list the student card you may have and what happens when you graduate.

Student card


Card when you graduate

Discover it® Student chrome

Discover it® Student chrome

No action required, card remains the same

Discover it® Student Cash Back

Discover it® Student Cash Back

No action required, card remains the same

Citi ThankYou® Preferred Card for College Students

Citi ThankYou® Preferred Card for College Students

No action required, card remains the same

Bank of America® Cash Rewards Credit Card for Students

Bank of America® Cash Rewards Credit Card for Students

No action required, card remains the same

Bank of America® Travel Rewards Credit Card for Students

Bank of America® Travel Rewards Credit Card for Students

No action required, card remains the same

Wells Fargo Cash Back CollegeSM Card

Wells Fargo Cash Back CollegeSM Card

Automatic upgrade to the Wells Fargo Cash Back Visa® Card when you graduate and meet the credit requirements.

Advertiser Disclosure: The products that appear on this site may be from companies from which MagnifyMoney receives compensation. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). MagnifyMoney does not include all financial institutions or all products offered available in the marketplace.

Alexandria White
Alexandria White |

Alexandria White is a writer at MagnifyMoney. You can email Alexandria at


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College Students and Recent Grads, Pay Down My Debt

Sample Goodwill Letter to Remove a Late Student Loan Payment from Your Credit Report

Editorial Note: The editorial content on this page is not provided or commissioned by any financial institution. Any opinions, analyses, reviews, statements or recommendations expressed in this article are those of the author’s alone, and may not have been reviewed, approved or otherwise endorsed by any of these entities prior to publication.

Businessman Holding Document At Desk

If you’ve pulled your credit report recently and discovered that there’s been a late payment reported on your student loans, you might be wondering what you can do to recover. Late payments can damage your credit, especially if you stop paying your loans for an extended period of time.

We’ve already gone over the repercussions of delinquency and default, but now let’s take a look at another method of repairing your credit report — sending a goodwill letter to your creditor.

What is a goodwill letter?

A “goodwill letter” is a simple way to repair your credit report, and it can be used for both federal and private loans. The purpose of a goodwill letter is to restore your credit to good standing by having a lender or servicer erase a lateness on your credit report.

Typically, those who have experienced financial hardship due to unexpected circumstances have the most success with goodwill letters. They allow you to ask if your student loan servicer can empathize with the situation that caused the lateness and erase it from your report.

It can also be used when you think the late payment is an error — for example, if you were in deferment or forbearance during the time of the late payment and weren’t required to make any payments, or if you know you’ve never been late on a payment before.

What makes a convincing goodwill letter?

If you’ve been looking for a goodwill letter that will work well, we have some tips on what you should include in your letter:

1. An appreciative tone

It’s important that the entire tone of your letter comes off as thankful and conscientious. If you were actually late on your payments due to extenuating circumstances, taking an angry tone probably won’t help your case.

2. Take responsibility

You want to be convincing and honest. Take responsibility for the late payment, and explain why it happened. They need to sympathize with you. Saying you just forgot isn’t going to win you any points.

3. A good recent payment history

Besides sympathy, you want to gain their trust that you will continue to make payments. If your lender sees payments being made on time before and after the period of financial hardship, it might be more willing to give you a break. When you have a pattern of late payments, on the other hand, it’s more difficult to convince them that you’re taking this seriously.

4. Proof of any errors and relevant documents

If you’re writing about a mistake that occurred, still be friendly in tone, but back up the errors with documentation. You’ll need proof that what you’re saying is true. Unfortunately, errors are often made on credit reports, and it may have been a clerical error on behalf of your servicer. If you have any written correspondence with them, you’ll want to include it.

5. Simple and to the point

The last thing to keep in mind is to craft a short and simple letter. Get straight to the point while telling your story. The people reviewing your letter don’t want to read an essay, and the easier you make their lives, the better.

Sample goodwill letter No. 1

Below is a sample goodwill letter for student loans to give you an idea of how to structure your own:

To whom It may concern:

Thank you for taking the time out of your day to read this letter. I just pulled my credit report, and discovered that a late payment was reported on [date] for my account [loan account number].

During that time, my mother fell terminally ill, and I was the only one left to care for her. As such, I had to leave my job, and my savings went toward her health care expenses. I fell on very rough times after she passed away, and was unable to make my student loan payments.

I realize I made a mistake in falling behind, but up until that point, my payment history with you had been spotless. When I was able to gain employment once again, I quickly resumed paying my student loans, making them a priority.

I’m not proud of this black mark on my record, but it’s the only one I have, and I would be extremely grateful if you could honor this request to remove the lateness from my credit report. It would help me immensely in securing other lines of credit so that I can further improve my credit score.

If the lateness cannot be removed entirely, I would still be appreciative if you could make a goodwill adjustment.

Thank you.

Sample goodwill letter No. 2

If you’re writing a letter because the lateness on your credit report is inaccurate, then try something similar to this:

To whom it may concern:

Thank you for taking the time to read this letter. I recently pulled my credit report and found that [Loan servicer] reported a late payment regarding my account [loan account number].

I am requesting that this late payment be assessed for accuracy.

I believe this reporting is incorrect because [list the supporting facts you have]. I have included the documentation to prove that [I made payments during this time / that my loans were in forbearance/deferment and didn’t require any payments].

Please investigate this matter, and if it is found to be inaccurate, remove the lateness from my credit report.

Thank you.

Make sure you provide as many personal details as possible — without making the letter too long, of course. You should also include your name, address and phone number at the top of the letter in case your loan servicer needs to reach you immediately.

Where to send your goodwill letter

Now that your letter is written, it’s time to send it. This can be done either by fax or by mail. Most student loan servicers have their contact information on their website, but you can also look on your billing statements to see if they specify a different address.

Additionally, you can try calling the credit bureau where the lateness was reported to see if they can give you the contact information you need.

It’s important to mention that goodwill letters are not a means to immediate success. Unfortunately, it often takes several attempts to correspond with servicers and lenders to get them to acknowledge that they received a letter from you.

Your best bet is to get a personal contact at the company who has the power to erase the late payment from your credit report.

If all else fails, try as many different communication methods as possible. Phone, mail, fax, live chat (if your servicer offers it) and email them. Several people who have tried this report that it’s possible to wear your servicer down with a decent amount of requests.

Addresses and fax numbers to try

Here are some addresses and fax numbers for several of the larger servicers, as listed on their websites. Again, it may also be worth phoning your servicer to get the name of someone there that can help you. If you have federal student loans, you can also check this Federal Student Aid page for more contact information.


Documents related to deferment, forbearance, repayment plans or enrollment status changes:

Attn: Enrollment Processing

P.O. Box 82565

Lincoln, NE 68501-2565

Fax: 877-402-5816

Great Lakes

Great Lakes

P.O. Box 7860

Madison, WI 53707-7860

Fax: 800-375-5288

Sallie Mae

Sallie Mae

P.O. Box 3229

Wilmington DE 19804-0229

Fax: 855-756-0011


For anything other than federal loans, check here

Navient – U.S. Department of Education Loan Servicing

P.O. Box 9635

Wilkes-Barre, PA 18773-9635

Fax: 866-266-0178


P.O. Box 145122

Salt Lake City, UT


Fax: 801-366-8400


For letters and correspondence

FedLoan Servicing

P.O. Box 69184

Harrisburg, PA 17106-9184

Fax: 717-720-1628


For FFELP and private loans, check here

Edfinancial Services

P.O. Box 36008

Knoxville, TN 37930-6008

Fax: 800-887-6130

Documents to include with your goodwill letter

Don’t let your efforts go to waste by forgetting to send documentation with your letter. Here’s a quick checklist of what you should include:

  • The account number for your loan
  • Your name, address, phone number and email
  • Statements showing proof that you paid (if you’re disputing a late payment)
  • Documentation showing that you’ve paid on time at all other points aside from when you experienced financial hardship (if that’s the case)
  • Identifying documentation so your servicer knows you sent the request

Also note that if you’re mailing anything, you should send it by certified mail with a receipt requested. This way you’ll know whether your letter made it to the servicer.

What to expect after submitting your goodwill letter

Once you submit your goodwill letter, you should hear back from your creditor with a decision in a few weeks. If two to three weeks have passed without word, follow up via email or phone call.

As you know, there’s no guarantee that your goodwill letter will work. The decision to remove a negative mark from your credit report is entirely in the hands of your creditor.

If your creditor rejects your petition, you’ll have to accept the ding on your credit report and take other steps to boost your credit. But if they agree to repair your credit, you should see the delinquency removed from your report and your credit score increase as a result.

A higher credit score can make life a lot easier, whether you want to take out a loan, open a credit card or, in some cases, even rent an apartment. For student loan borrowers, a strong credit score also opens the door to student loan refinancing, a savvy strategy that lets you restructure your debt, possibly changing your monthly payment and potentially saving money on interest.

If your credit score rebounds and you want to take proactive steps to conquer your student debt, refinancing could be the answer you’ve been looking for, so long as you no longer need the protections that come with federal loans.

Either way, though, make sure to keep up with student loan payments so you don’t end up with a delinquent account dragging down your newly repaired credit score.


If you’re interested in exploring goodwill letters further — and the results that others have had — check out these websites:

  • They cover disputes, what to do about them and how to go about rectifying them here.
  • If you have loans with a private lender, and your lender had reported you as late when you weren’t, you can file a complaint with the Consumer Financial Protection Bureau (CFPB) to see if they can help you.
  • myFico Forums: The forums on myFico are populated with helpful individuals that might be able to give you contact information for certain servicers. There are some people reporting success with goodwill letters, and they may be willing to share their letters with others upon request.

It’s worth the time to write a goodwill letter

If you’ve discovered that a late payment has been reported on your credit, and it’s because you fell on hard times or is inaccurate, it’s worth trying to get it erased. These dings on your credit are there to stay for seven to 10 years. That’s a long time, especially if you’re young and hoping to buy a house or a car in the near future. It’s a battle worth fighting.

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Advertiser Disclosure: The products that appear on this site may be from companies from which MagnifyMoney receives compensation. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). MagnifyMoney does not include all financial institutions or all products offered available in the marketplace.

Rebecca Safier
Rebecca Safier |

Rebecca Safier is a writer at MagnifyMoney. You can email Rebecca here

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College Students and Recent Grads

FedLoan Consolidation or Refinancing: Which Is Best for Your Student Loans?

Editorial Note: The editorial content on this page is not provided or commissioned by any financial institution. Any opinions, analyses, reviews, statements or recommendations expressed in this article are those of the author’s alone, and may not have been reviewed, approved or otherwise endorsed by any of these entities prior to publication.


If your FedLoan Servicing repayment isn’t going as you had hoped, you might be staring at two seemingly similar options: Both FedLoan consolidation and private loan refinancing would consolidate or group your federal education debt, making for a more straightforward repayment.

But that’s where similarities between consolidation and refinancing end. If you’re unsure about which to go with, read on for the details.

What to know about FedLoan consolidation

Consolidation involves taking out a direct consolidation loan to repay your original federal student loan debt, and it could solve a number of problems.

Most notably, you could make a single monthly payment to one servicer instead of a handful of them (if you have multiple federal loans serviced by various companies). Although that won’t save you any money, it could bring you much appreciated simplicity.

Through federal loan consolidation, you could also expect the following benefits:

  • Choose your new loan servicer, whether that’s FedLoan or a competitor.
  • Become eligible or retain eligibility for Income-Driven Repayment (IDR) plans and Public Service Loan Forgiveness (PSLF).
  • Lower your monthly payment by switching from the 10-year standard repayment plan to an IDR plan.
  • Lock in a fixed interest rate (if any of your older federal loans were tagged with a variable rate).

The benefits aren’t bereft of fine print, however. When you consolidate loans you’ve already started repaying, for example, you reset the clock on any progress toward forgiveness via IDR or PSLF. Also, none of your private loan debt (if you have any) can be combined via a direct consolidation loan.

How to undertake FedLoan consolidation

If the pros outweigh the cons in your case, file your FedLoan consolidation application at According to the website, most applicants are able to complete the necessary forms in less than 30 minutes.

If you elect to keep FedLoan as your servicer, you can track your application progress via your MyFedLoan account. A resolution should arrive within four to six weeks.

FedLoan Servicing

What to know about student loan refinancing

When you consolidate your federal debt, your new loan’s rate will be a weighted average of your previous federal loans’ rates, rounded up to the nearest one-eighth of 1%.

Via student loan refinancing, however, you could reduce the collective interest rate of your federal debt — and (unlike with consolidation) your private student loans, too — potentially cutting it by whole percentage points.

That’s the greatest difference between FedLoan consolidation and private refinancing — and it explains why many creditworthy borrowers save hundreds even thousands of dollars on interest when working with a private lender.

Say you have four federal loans with FedLoan Servicing worth $35,000 accruing interest at an average rate of 7.00%. Now say you have sterling credit and stable income (or a cosigner who does). By refinancing to a rate of 5.00%, you’d save $4,218 on interest over the next decade.

To be eligible for such savings, however, you — and your cosigner, if you have one — must submit to a credit check. Only applicants with strong credit gain access to the lowest rates advertised by competing lenders. This stands in contrast to consolidation, which has no such credit requirements, making it a more accessible option.

If you have the finances to qualify for refinancing, you could enjoy other benefits besides a lower interest rate, including:

  • Leaving the federal student loan system behind and starting fresh with a top-rated private lender of your choice
  • Selecting fixed, variable or hybrid interest rates
  • Lowering your monthly payment in exchange for lengthening your repayment term and paying more interest overall
  • Releasing the cosigner on your undergraduate private student loans

The cons, however, are just as consequential. In exchange for the perks of private refinancing, you’ll lose access to all federal loan protections. This includes mandatory forbearance (should you need to pause your payments), IDR programs and forgiveness programs like PSLF.

Because refinancing is irreversible once you sign your loan agreement, it’s wise to weigh these plusses and minuses in advance.

How to refinance your FedLoan debt

If you elect to refinance, you can initiate the process by shopping around for the  best possible loan terms. You might also delay your search to improve your credit or find a cosigner who can help you qualify for the very lowest rates.

Once you’ve selected a refinancing lender — whether it be a bank, credit union or online-only lender — it would pay off your FedLoan (and any other eligible education debt). Then your lender would issue you the newly refinanced loan as a fresh start on your repayment.

Try crunching some numbers on our student loan refinancing calculator to estimate your savings (or cost), plus your new monthly payment, when comparing lenders’ quotes.

Should you pick FedLoan consolidation or FedLoan refinancing?

If you have poor credit and no cosigner in sight, you might already have your answer. Consolidation won’t save you money, but it will simplify your repayment, and it’s accessible to all federal loan borrowers.

With strong credit, you might also have the option of refinancing on the table. Whether it’s right for you, however, is another story.

As you’ll see, picking between consolidation and refinancing for your FedLoan debt (or any other loans, for that matter) isn’t just about what you’ll get. It’s about what you’re willing to give up.

This chart might help you as you consider which strategy is best for your situation:

What’s your repayment goal?Do you need federal protections?Your better option is probably ...
Switch to a single monthly payment (for your federal loans only)YesConsolidation
Switch to a single monthly payment (for both federal and private loans)NoRefinancing
Reduce your interest rateNoRefinancing
Work with a new loan servicerYesConsolidation
Work with a new lenderNoRefinancing
Choose a variable interest rateNoRefinancing
Lower your monthly paymentYesConsolidation
Lower your monthly paymentNoRefinancing
Make income-based payments and work toward loan forgivenessYesConsolidation

If you’d like to switch loan servicers, have a single monthly payment and reduce your interest rate, refinancing could deliver all three benefits.

But if you’re not willing to yield your government-exclusive loan options (such as IDR and PSLF), then you could settle for two out of three: Consolidation would allow you to work with a new servicer and achieve a simpler repayment, but not lower the rate.

Advertiser Disclosure: The products that appear on this site may be from companies from which MagnifyMoney receives compensation. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). MagnifyMoney does not include all financial institutions or all products offered available in the marketplace.

Andrew Pentis
Andrew Pentis |

Andrew Pentis is a writer at MagnifyMoney. You can email Andrew here

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