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How Plastc Customers Can Use the 540-Day Rule to Get a Credit Card Refund

Editorial Note: The content of this article is based on the author’s opinions and recommendations alone. It has not been previewed, commissioned or otherwise endorsed by any credit card issuer. This site may be compensated through a credit card issuer partnership.

Note: Since December 14, 2017, Plastc is no longer available.

Thousands of consumers were left holding the bag — and out about $150 – when all-in-one cardmaker Plastc announced recently it was never shipping a product.

Is there any chance consumers can get their money back?

Yes. Even those who’ve already been told by their credit-card issuing banks that the charge is too old to dispute. Read on to learn about a little-known rule that gives credit and debit card customers up to 540 days to file a dispute in some situations. Even if you aren’t a Plastc victim, there’s a powerful consumer lesson to be learned here.

To refresh your memory, starting about four years ago, several firms announced products that promised to thin out Kramer-sized wallets everywhere — a single, digital credit card on which all other plastic cards could be loaded. New technology would let the makers of Plastc, Coin, and several others rewrite the magnetic stripe in real time, eliminating the need to carry around multiple credit cards. Optimistic buyers raced to preorder the gadgets. One by one, they were all disappointed, as so far, no all-in-one card has proved viable.

During a Facebook Live chat on Sept. 29, 2016, Plastc CEO Ryan Marquis apologized for production delays. Less than 7 months later, the company announced its bankruptcy.

The makers of Plastc sure tried, however. At least, they said they did. Back in the fall, Plastc CEO Ryan Marquis took to Facebook to claim the firm had raised $9 million from 80,000 “backers,” and once again promised that success was around the corner. On April 21, Plastc gave up, announcing it was declaring bankruptcy. That left thousands of consumers wondering what would become of their preorders.

For the earliest backers, like Andrew Goodman, there’s probably very little hope.

“I’ve been a backer since April 2015 and certainly have no delusions of getting my money back,” said Goodman, who lives in West Chester, Penn. “I was given a flat ‘no’ from both Amex customer service and the third party they refer you to for complaints on purchases older than 12 months.”

[Read more: The Unfulfilled Promise of ‘Smart’ Credit Cards]

The 540-Day (or 120-Day) Rule

But others, who gave Plastc their money a year or so ago, shouldn’t give up hope, even if they are initially rejected by their bank. A little-known rule governing most credit card transactions — so little known that even many in the banking industry don’t know it — means many consumers are eligible to dispute their transactions up to 540 days after they were initially posted.

Reddit threads and Facebook pages set up for disgruntled consumers are full of conflicting information, with some saying they’d managed to get a refund, while other say their card-issuing bank denied one, citing a 120-day time limit for disputes.

There is a 120-day time limit for disputes, but there is confusion over when that 120-day clock starts. The answer for Visa users, however, is quite clear on a document that sits on Visa’s website called “Visa Core Rules and Visa Product and Service Rules.” In a section titled “Chargeback Time Limit — Reason Code 30,” Visa tells participating banks and merchants that the clock doesn’t start until the purchased merchandise was supposed to be delivered — with a limit.

“If the merchandise or services were to be provided after the Transaction Processing Date, 120 calendar days from the last date that the Cardholder expected to receive the merchandise or services or the date that the Cardholder was first made aware that the merchandise or services would not be provided, not to exceed 540 calendar days from the Transaction Processing Date.”

Since customers were only told their orders wouldn’t be filled April 21, that rule suggests the 120-day clock starts then, not on the date of the transaction. In other words, while some banks have been telling Plastc buyers they can’t dispute their charge if it was processed earlier than January of this year, that Visa rule says folks who ordered as far back as November 2015 still have the chance to dispute. That’s a big difference.

So for clarification, I called Visa.

“Your read of the rule is correct,” said Visa spokeswoman Sandra Chu. “It’s 120 days from (the notification of non-delivery).”

Chu advised consumers who are told otherwise by their Visa-issuing bank to have a link to the Visa service rules handy and point customer service agents to that section. The rules, she said, are required for any credit or debit transaction that is processed on the Visa network.

What about other credit card issuers?

Mastercard did not immediately return my call for comment, but its “Chargeback Guide” contains similar language. In a section titled “Time Frame,” the criteria is listed as “15 to 120 days from the delivery/cancellation date of the goods or services.” Another section mentions a 540-day overall limit.

American Express media relations did not offer an answer to the question, and I was unable to find official documentation online. An old response from the firm’s official Twitter account hints that consumers – at least back in 2011 – had a long time frame to file disputes over purchases they never received as promised.

“For non rcvd orders u can disputed even after 65 days from charge.U are given 60 days from promise date of delivery 2 dispute,” the account said at the time. That contradicts the explanation Goodman received, however; if MagnifyMoney gets clarification, we’ll update this story.

Discover didn’t immediately respond to a request for comment.

Meanwhile, some consumers with even older-than-540-day transaction dates say they’ve received goodwill refunds for Plastc from their banks.

So the moral of the story is: Always call your bank and ask. And if you get no for an answer, don’t assume that’s the only answer.

Advertiser Disclosure: The products that appear on this site may be from companies from which MagnifyMoney receives compensation. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). MagnifyMoney does not include all financial institutions or all products offered available in the marketplace.

Bob Sullivan
Bob Sullivan |

Bob Sullivan is a writer at MagnifyMoney. You can email Bob here

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10 Great Free Checking Accounts

Editorial Note: The content of this article is based on the author’s opinions and recommendations alone. It has not been previewed, commissioned or otherwise endorsed by any of our network partners.

free checking accounts
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The humble checking account may not offer rewards, cash back or many of the other perks offered by ritzy credit cards, but it remains the cornerstone of your financial life. Nobody likes paying monthly maintenance fees, so why not pick a free checking account that does away with them altogether?

Below, we’ve selected nine of the best free checking accounts by scouring our database for products meeting the following criteria:

  • No monthly maintenance fee
  • A low initial deposit amount (between $0-$50) needed to open the account
  • No minimum balance requirement
  • Minimal third-party ATM fees
  • Available nationwide

Account Name

Minimum needed to open

APY

Consumers Credit Union (IL) Free Rewards Checking$05.09% (applies to balances up to $10,000)
TAB Bank Free Kasasa Cash Checking$04.00% (applies to balances up to $50,000)
Orion FCU Premium Checking$25 deposit in Primary Share Account4.00% (applies to balances up to $30,000)
One American Bank Kasasa Cash Account$503.50%(applies to balances up to $10,000)
Evansville Teachers FCU Vertical Checking$30 ($25 if you're already a member of this credit union)3.00% (applies to balances up to $20,000)
Simple Account$02.02%
SoFi Money$01.80%
Empower Checking$01.65%
Discover Cashback Credit$0None, but customers receive 1% cash back each month on certain spending with a limit of $3,000
Ally Bank Interest Checking$00.60%

10 bests free checking accounts of October 2019

Consumers Credit Union (IL) Free Rewards Checking

The Consumers Credit Union provides an online-only Free Rewards Checking account to anyone in the nation who becomes a member. You can qualify for membership with a one-time $5 payment to Consumers Cooperative Association. Perks of the account, which charges no monthly maintenance fees and requires no minimum balance, include unlimited third-party ATM fee refunds.

However you do have to meet some requirements in order to get all of the benefits of the account (including the high APY). The APY for this account is divided into three tiers, with the lowest earning 3.09%, the middle 4.09% and the highest tier 5.09%. The requirements for each of these tiers are:

To earn 3.09%

  • Receive eStatements
  • Make at least 12 debit card purchases a month
  • Post direct deposits or ACH payments of at least $500 each month

To earn 4.09%

  • Meet all the requirements of the previous tier
  • Have a Consumers Credit Union Visa credit card and spend at least $500 a month on it

To earn 5.09%

  • Meet all the requirements of the previous tier
  • Spend at least $1,000 a month on your Consumers Credit Union Visa credit card

Keep in mind these high APYs only apply to balances up to $10,000. The portion of any balance between $10,000.01 and $25,000 earn 0.20% APY, and balances greater than $25,000 earn an APY of 0.10%.

LEARN MORE Secured

on Consumers Credit Union (IL)’s secure website

NCUA Insured

TAB Bank Free Kasasa Cash Checking

Headquartered in Ogden, Utah, TAB Bank offers a great rate on its Free Kasasa Cash Checking account. Developed by the Kasasa Corporation, a Texas-based financial services and marketing organization, Kasasa accounts help smaller banks compete against larger rivals by providing higher rates.

TAB’s account charges no fees for using third-party ATMs, and reimburses up to $15 in third-party ATM fees per month. There are no fees and no minimum balance requirement for this account, but to earn 4.00% APY reward rate, every month you must:

  • Deposit at least one ACH payment or direct deposit, or make one bill pay transaction
  • Make at least 15 signature-based debit card purchases

If you don’t qualify in any given month, your balance earns 0.05% APY, and third-party ATM fees are not refunded. You can earn the reward rate APY on balances up to $50,000, which is well above the other maximum balances on this roundup. Balances greater than $50,000 earn an APY of 0.25%.

LEARN MORE Secured

on TAB Bank’s secure website

Member FDIC

Orion Federal Credit Union Premium Checking

Orion Federal Credit Union has served the community in Memphis, Tenn. since 1957 — and now it offers its outstanding Premium Checking product online to anyone who becomes a member. This involves opening a Primary Share Account savings account with a $25 deposit, and donating $10 to one of five local charities.

This account charges no fees for using third-party ATMs, and reimburses fees charged to you by owners of third-party ATMs, making it free to access your cash from anywhere. To earn the 4.00% APY interest rate, and also get ATM fee reimbursements and waive the $5 monthly fee for the account, you must:

  • Deposit at least $500 a month in the account, either by direct deposit or other mobile electronic deposit
  • Perform at least eight signature-based debit card transactions

Orion lets you earn their high APY on balances up to $30,000. Balances greater than $30,000 earn an APY of 0.05%.

LEARN MORE Secured

on Orion Federal Credit Union’s secure website

NCUA Insured

One American Bank Kasasa Cash Account

This small community bank, based in Sioux Falls, SD, offers a nationally available Kasasa Cash checking account that earns a decent 3.50% APY on balances up to $10,000. You need a minimum of $50 to open the account, but after that all you need to do to earn the very competitive APY of 3.50% is:

  • Make at least 12 debit card purchase transactions a month of at least $5.00 each
  • Receive electronic bank statements, account notices and disclosures
  • Log in to online banking at least one time a month

If you meet these qualifications, One American Bank also refunds up $25 in third-party ATM funds per month.

LEARN MORE Secured

on One American Bank’s secure website

Member FDIC

Evansville Teachers Federal Credit Union Vertical Checking

Don’t let the name of this credit union fool you—anyone can become a member if they open a $5 savings account, which then allows you to open a Vertical Checking account with a minimum balance of $25.

This free checking account doesn’t charge a monthly service fee or require you to maintain a minimum balance, and in return gives you an APY of as high as 3.00% on balances up to $20,000, provided you fulfill the below requirements:

  • Make at least 15 debit purchases each month
  • Make at least one direct deposit into the account each month
  • Login to your mobile or online banking at least once each month
  • Opt in to receive eStatements
  • In addition to the high APY, meeting these requirements entitles you to $15 a month for reimbursing third-party ATM fees.

In addition to the high APY, meeting these requirements entitles you to $15 a month for reimbursing third-party ATM fees.

LEARN MORE Secured

on Evansville Teachers Federal Credit Union’s secure website

NCUA Insured

Simple Account

Another online-only account, Simple is owned and backed by regional bank BBVA Compass and offers customers a checking account that’s intertwined with the app’s Protected Goals savings account, and additional budgeting tools. Simple doesn’t charge any fees, meaning users enjoy:

  • No monthly maintenance fee
  • No minimum balance needed
  • No account closing fee
  • No stop payment fees
  • No debit card replacement fee
  • No ATM fee if using Simple’s network, but users can be charged a fee by other banks if using a non-network ATM

One fee you do have to pay is a foreign transaction fee when using your Simple card internationally, which can be up to 1% of the transaction.

As a cash management product, the Simple Account automatically comes with a savings account feature. While the checking balance in a Simple Account earns a token 0.01% APY, Simple’s Protected Goals savings balances earn an APY of 2.02%.

LEARN MORE Secured

on Simple’s secure website

SoFi Money

SoFi may be better known for its personal loan products, but its SoFi Money cash management account offers a great free checking experience. This account earns a decent 1.80% APY with fees and no minimum balance requirements. SoFi charges no ATM fees of its own, and it will reimburse you for any third-party ATM fees you are charged anywhere in the world. If you need physical checks, you can request them from SoFI.

SoFi partners with multiple banks to hold your money in FDIC-insured accounts. This means that SoFi Money accounts are FDIC insured on balances up to $1.5 million in total, well above the standard $250,000 FDIC insurance level available with conventional accounts.

LEARN MORE Secured

on SoFi’s secure website

Empower Checking Account

This online-only checking account is backed by Evolve Bank and Trust, an FDIC-protected bank that ensures the money you place in your Empower account stays safe. Empower requires no minimum deposit or balance, doesn’t charge a monthly maintenance fee, and each month will waive the third-party fees you incur from a single use of an out-of-network ATM.

In addition to the 1.65% APY, Empower gives you cashback rewards of 1% on up to $1,000 of debit purchases each month. However, this account can only be managed through its app so users will have to be comfortable with banking via mobile device.

LEARN MORE Secured

on Empower’s secure website

Member FDIC

Discover Cashback Debit

You might be more likely to think of credit cards when it comes to this brand, but Discover also functions as an FDIC-insured, online only bank that offers a suite of personal banking products including one of the best free checking accounts currently on the market. The Discover Cashback Debit account features a smorgasboard of perks and goodies for customers, including:

  • No monthly maintenance fees, minimum balance to open or minimum daily balance
  • A nationwide network of more than 60,000 ATMs customers can use fee-free
  • Free replacement debit cards
  • Free online bill pay

Living up to its name, the Cashback Debit account grants 1% cash back each month on qualifying spending up to $3,000. What kind of spending counts? Just about everything, with the exception of ATM transactions, the purchase of money orders, loan payments or account funding, and peer-to-peer transactions. In addition, some purchases made over a third-party app or service (such as Venmo) may not qualify.

LEARN MORE Secured

on Discover Bank’s secure website

Member FDIC

Ally Bank Interest Checking Account

The Ally Bank Interest Checking Account may not offer a high APY (unless you can maintain at least a $15,000 balance), but the free online banking, bill pay, and checks — both standard and cashier — along with no monthly maintenance fee, required minimum balance or minimum deposit to open make it a great option for customers looking for a free checking account.

While no minimum balance is required to earn 0.10% APY, customers can earn 0.60% if they maintain a daily balance of at least $15,000. Customers can use any of the 55,000 ATMs in the Allpoint® network for free, and Ally will reimburse up to $10 of non-network ATM fees each billing cycle. Other fees to watch out for include:

  • $15 stop payment fee
  • $25 per-day maximum overdraft fee
  • $20 outgoing domestic wire fee

LEARN MORE Secured

on Ally Bank’s secure website

Member FDIC

Advertiser Disclosure: The products that appear on this site may be from companies from which MagnifyMoney receives compensation. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). MagnifyMoney does not include all financial institutions or all products offered available in the marketplace.

James Ellis
James Ellis |

James Ellis is a writer at MagnifyMoney. You can email James here

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Cheap Home Remedies That Can Help You Battle Flu Season

Editorial Note: The content of this article is based on the author’s opinions and recommendations alone. It has not been previewed, commissioned or otherwise endorsed by any of our network partners.

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Pumpkin spice lattes, cozy scarves and a long-awaited chance to dust off your favorite pair of boots. No doubt about it, there’s a whole lot to love about fall.

But it’s got its drawbacks, too. Specifically, fall heralds the start of flu season — a nebulous time of year which exact dates vary, but generally begins to pick up in October and its effects can last as late as May.

Although the word is still out on how bad this year’s bout of influenza will be, if recent history has anything to say, we could be in for it. The New York Times reported the 2017-2018 flu season was the worst in nearly a decade, killing almost 80,000 people and hospitalizing thousands more across all age groups.

Of course, even if the flu doesn’t kill you, it can definitely make you feel like crud — and even affect your earnings. You’ll likely miss at least a few days at work, and there’s no telling how your medical bills could pile up if you experience flu-related complications. Pneumonia, for example, cost patients over $400 on average for outpatient treatment per a 2018 study by BMC Health Services Research, and over $10,000 for those who required hospitalization.

When almost a third of American households have less than $1,000 in savings, those prices mean an avoidable illness could become a financial catastrophe.

Prevention, then, seems the best medicine. But how can you go about it as cheaply as possible?

Dirt-cheap ways to ward off illness

Unfortunately, once you have the flu, there’s not much you can do about it except wait. Although prescription antiviral drugs can help shorten your illness, they’re most helpful if you start taking them as soon as possible.

So instead, give yourself an ounce of prevention in the following affordable ways.

Get a flu shot.

It may seem like a pain to get a flu shot each and every year, but it’s one of the most effective ways to prevent illness, said Dr. Adrian Cotton, medical chief at Loma Linda University Health in California.

And even though the flu shot isn’t 100% effective, any efficacy is better than nothing.

“It’s worth doing,” Cotton said, especially since the risk factor is so close to zero.

And these days, the flu vaccine is pretty easy to access, so it’s hard to find an excuse. The vaccine is covered under most insurance plans, and many grocery stores and pharmacies offer them, sometimes even incentivizing the deal with in-store discounts.

Wash your hands — and everything else.

Flu is a communicable disease, which means it spreads from person to person. And while you sometimes can’t avoid exposure (if, for instance, your kids come home sick from school), you can go a long way toward limiting your chances by paying close attention to your hygiene.

Along with frequently washing your hands, be sure to avoid touching your face, Cotton advised, especially if you’ve interacted with sick individuals. And make it a point to clean frequently-touched surfaces in your household like doorknobs with a disinfectant solution, including bleach or peroxide.

Live a healthy lifestyle.

While there’s no particular combination of supplements that will make you invulnerable to the flu, maintaining general good health can go a long way in bulking up your immune system. Eating a diet rich in fruits and vegetables is a good start, and superfoods don’t have to break the bank either.

How to ease symptoms if you’re already sick

Already sick? It’s tempting to run to the drug store and pick up every over-the-counter “cure” you can find.

But when it comes to easing your symptoms, it turns out the most affordable options are also the best ones.

Stay hydrated — and don’t worry, water’s fine.

Maintaining your fluid levels becomes critically important when you’re sick, and especially when you’re running a fever. But fortunately, you don’t need anything special to get the job done, Cotton said; water will keep you hydrated just fine.

The exception to the rule: if you’re feeling so unwell you don’t feel like eating or drinking, a product like Pedialyte or Gatorade could help you replace electrolytes. Otherwise, you’d be able to replenish them through your normal meals. (And hey, not all traditions are useless: classic chicken soup contains vitamin-packed veggies and protein, and that warm liquid will soothe a sore throat.)

Rest.

Lying in bed costs absolutely nothing, and it’s an imperative step toward helping your body fight off the flu. And while a pain reliever like ibuprofen can help take the edge off your symptoms, sleep can also do wonders to help you get better more quickly.

Ditch the miracle cures … unless they work for you.

“There’s never been any trials that show that any over-the-counter, herbal remedy actually works for influenza,” said Cotton, though you can certainly find anecdotal evidence to the contrary.

Thus, shelling out for fancy supplements is probably a waste of money, unless you’re convinced we’re totally wrong in this regard.

That’s because the placebo effect could make you feel better even if there’s no physical, causal effect between the “cure” and your abated symptoms.

So if you’re absolutely certain you feel better when you take echinacea or soak in Epsom salts, go ahead, as long as they’re not dangerous or prohibitively expensive.

The bottom line

At the end of the day, flu season is a bit of a crapshoot. You can take as many precautions as you want, but sometimes, you just get unlucky.

If that reality makes you curmudgeonly, that might actually be a mark in your favor — because aside from the steps listed above, one of the best things you can do to avoid exposure is to stay away from people.

Hey, it could be worse; at least sitting at home and binging your favorite fall TV shows is pretty darn close to free.

Advertiser Disclosure: The products that appear on this site may be from companies from which MagnifyMoney receives compensation. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). MagnifyMoney does not include all financial institutions or all products offered available in the marketplace.

Jamie Cattanach
Jamie Cattanach |

Jamie Cattanach is a writer at MagnifyMoney. You can email Jamie here