Pinnacle Bank’s Review: Checking, Savings, CD and Money Market Accounts

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Updated on Sunday, November 1, 2020

Pinnacle Bank’s checking account options

Basic Checking (or Grizzlies or Titans Basic Checking)

This bare bones checking account has no minimum balance and any easy-to-avoid monthly fee, but doesn’t earn any interest.
  • Minimum opening deposit. $100.
  • Monthly account maintenance fee: $3 monthly fee is waived if you sign up for electronic statements.
  • ATM fee. No fee for use of Pinnacle Bank’s ATMs. Pinnacle Bank’s customer service says a $3 fee will be charged for use of non-Pinnacle Bank ATMs.
  • ATM fee refund. No refunds for out-of-network ATM fees.
  • Overdraft fee: $38. The bank does offer overdraft protection, with approval. This services allows you to link another Pinnacle Bank account of line of credit to your checking account in order to cover overdrafts with no fee or service charge.

Pinnacle Bank’s Basic Checking is designed for people who don’t want to monthly fees but don’t expect many perks in return. This checking account has no regular service fee as long as you sign up for electronic statements, but only the most basic are included, like online banking and a debit card. The Basic Checking account earns no interest on deposits and there is a charge for checks. Other services included by the bank include overdraft protection, with approval, and advice in cases of ID theft.

This account is also available as part of Pinnacle Bank’s partnerships with the NBA’s Memphis Grizzlies and the NFL’s Tennessee Titans. These basic checking accounts carry the same conditions, but you’ll get a special team-themed debit card. The Titans account also comes with special access to Titan’s special events and a 15% discount at the team’s physical and online stores. Terms may apply.

How to get Pinnacle Bank’s Basic Checking account

You can sign up for a Basic Checking account online. The bank says the process takes about ten minutes and requires basic information like a Social Security number, government-issued ID and home addresses for the past two years.

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on Pinnacle Bank (TN)’s secure website

Access Checking

This account lets people who bank online and sign up for direct deposit skip the monthly fee, but it doesn’t pay any interest.
  • Minimum opening deposit. $100.
  • Monthly account maintenance fee: $8 monthly fee is waived if you sign up for electronic statements and direct deposit.
  • ATM fee. No fee for use of Pinnacle Bank’s ATMs. With this account, Pinnacle Bank’s customer service says four non-Pinnacle Bank’s ATM fees are waived each month, above that a $3 fee.
  • ATM fee refund. Four non-Pinnacle Bank’s ATM fees are refunded each month.
  • Overdraft fee: $38. The bank does offer overdraft protection, with approval. This services allows you to link another Pinnacle Bank account of line of credit to your checking account in order to cover overdrafts with no fee or service charge.

Pinnacle Bank’s Access Checking says this account is for those who “enjoy banking electronically.” You’ll get regional bank, online and mobile services, with no monthly fee if you use direct deposit and electronic statements. The bank will even refund four non-Pinnacle Bank’s ATM fees every month. The catch — this account earns no interest on deposits. You also have to pay checks. Other services included by the bank include overdraft protection, with approval, and advice in cases of ID theft.

You can sign up for a Access Checking account online. The bank says the process takes about ten minutes and requires basic information like a Social Security number, government-issued ID and home addresses for the past two years.

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on Pinnacle Bank (TN)’s secure website

Balance Checking (Or Grizzlies or Titans Plus Checking)

Keep a $1,000 average balance and this checking account provides basic services and few extra perks per month without a monthly fee, but it earns zero interest.
  • Minimum opening deposit. $100.
  • Monthly account maintenance fee: $8 monthly fee is waived if you keep a $1000 average monthly balance.
  • ATM fee. With this account, Pinnacle Bank’s customer service says 4 non-Pinnacle Bank ATM fees are waived each month, above that a $3 fee.
  • ATM fee refund. Four non-Pinnacle Bank ATM fees are refunded each month.
  • Overdraft fee. $38. The bank does offer overdraft protection, with approval. This services allows you to link another Pinnacle Bank’s account of line of credit to your checking account in order to cover overdrafts with no fee or service charge.

The bank will waive the fees on this account as long as you keep a modest minimum average balance. In return, you’ll get a bit more than basic checking, in the form of refunded non-Pinnancle ATM fees for times a month. What you won’t get is any interest on deposits. Other services included by the bank include overdraft protection, with approval, and advice in cases of ID theft.

A similar account is available as part of Pinnacle Bank’s partnerships with the NBA’s Memphis Grizzlies and the NFL’s Tennessee. Referred to as Titans Plus Checking and Grizzlies Plus Checking, they carry the same conditions, but you’ll get a special team-themed debit card and first order ot checks free. The Titan’s checks are also team-themed). The Titans account also comes with special access to Titan’s special events and a 15% discount at the team’s physical and online stores. Terms may apply.

How to get Pinnacle Bank’s Balance Checking account

You can sign up for a Balance Checking account online. The bank says the process takes about 10 minutes and requires basic information like a Social Security number, government-issued ID and home addresses for the past two years.

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on Pinnacle Bank (TN)’s secure website

Interest Checking

A solid checking account with a low-interest rate and a perk: The bank will refund all non-Pinnacle Bank’s ATMs fees within the United States. Watch out for a $12 monthly fee if your average balance falls below $2,500, though.
APYMinimum Balance to Earn APY
0.03%$0.01 to $49,999.99
0.03%$50,000 to $99,999.99
0.03%$100,000 and over
  • Minimum opening deposit. $100.
  • Monthly account maintenance fee: $12 monthly fee. The fee is waived if you keep a $2,500 average monthly balance in this account or 25,000 between multiple the bank’s accounts.
  • ATM fee. None
  • ATM fee refund. All non-Pinnacle Bank’s ATM fees are refunded each month.
  • Overdraft fee: $38 per item paid or returned, maximum 5 per day. The bank does offer overdraft protection, with approval. This service allows you to link another Pinnacle Bank line of credit to your checking account in order to cover overdrafts with no fee or service charge.

If you are the kind of person who reliably keeps a few thousand dollars in their checking account, there is a lot to like about the Interest Checking. With this account, the bank charges no ATM fees and refunds all fees on U.S. ATMS out of the network. Other services included free checks and cashier’s checks, along with overdraft protection (with approval) and advice in cases of ID theft.

Be careful not to have your average balance fall below the minimum though or you’ll get hit by a steep monthly fee.

This account offers a 0.03% APY, which isn’t bad for a traditional bank though you can do much better online. The bank does advertise some perks on terms of personal service, offering customer service phone lines which connect to a human and not a voicemail system, as well as regional branches in four states.

A similar account is available as part of the bank’s partnerships with the NBA’s Memphis Grizzlies and the NFL’s Tennessee. Referred to as Titans Premium Checking and Grizzlies Premium Checking, they carry the same conditions as Interest Checking, However, you’ll get a special team-themed debit card and a 20% discount off safety deposit boxes. The Titans’ checks are also team-themed). The Titans account also comes with special access to Titans special events and a 15% discount at the team’s physical and online stores. Terms may apply.

How to get Pinnacle Bank’s Interest Checking account

You can sign up for an Interest Checking account online. The bank says the process takes about ten minutes and requires basic information like a Social Security number, government-issued ID and home addresses for the past two years.

SEE DETAILS Secured

on Pinnacle Bank (TN)’s secure website

Member FDIC

Senior Checking

This account is for people over 55, earns tiered interest and has a lower bar for waiving the monthly fee, but also comes with fewer perks than some other accounts.
APYMinimum Balance to Earn APY
0%$0.01 ‐ $999.99
0.03%$1,000 and above
  • Minimum opening deposit. $100.
  • Monthly account maintenance fee: $10 monthly fee is waived if use direct deposit or keep an average monthly balance of $500.
  • ATM fee. None.
  • ATM fee refund. None with this account.
  • Overdraft fee. $38 per item paid or returned, maximum 5 per day. The bank does offer overdraft protection, with approval. This services allows you to link another Pinnacle Bank line of credit to your checking account in order to cover overdrafts with no fee or service charge.

This account is targeted at those 55 and over, but leaves something to be desired. The account earns interest on deposits, but only over a certain threshold. The bar for waiving the monthly fee is lower than the Interest Checking. Customers just need to sign up for direct deposits or keep an average monthly balance of $500. It also comes with free checks, but doesn’t include one of the best benefits of the Interest Checking account. Non-Pinnacle Bank ATM fees aren’t refunded with this account.

Those of any age (seniors or younger), can find an account elsewhere with a better interest rate and no minimum fee, often also reimbursing some ATM charges.
If you are 55 and over, you may decide to choose this bank because you prefer a local institution with branches. If so, this Senior Account makes sense only if you keep a monthly average below $2500. Otherwise, consider Interest Checking because it reimburses unlimited U.S. ATM fees per month and has no lower limit for paying interest on deposits.

How to get Pinnacle Bank’s Senior Checking account

You can sign up for a Senior Checking account online. The bank says the process takes about ten minutes and requires basic information like a Social Security number, government-issued ID and home addresses for the past two years.

SEE DETAILS Secured

on Pinnacle Bank (TN)’s secure website

Member FDIC

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How Pinnacle Bank’s checking accounts compare

This bank offers a wide range of checking accounts, but three of them – Basic, Access and Balance–earn no interest and charge fees (though the bar for waiving these fees isn’t that high). In comparison, several online banks now provide no-fee accounts, which pay interest on deposits, as well as reimbursing ATM fees from out of network providers. This is a big plus if you are looking for a no-fee account.

If you regularly keep more than $2,500 in your checking account, the Interest Checking account has some nice benefits. There is no monthly fee once you hit that minimum balance, and the bank itself charges no ATM fees within the United States while refunding ATM charges from outside. The interest rate isn’t as high as many of the online banks, but it as good or better than many traditional banks offer on checking accounts.

The bank prides itself on provided a local touch, something that may or may not be important to you. The bank says when you call any of its regional numbers for help, you can talk to a real person, not a voicemail system. Advice in cases of ID theft comes with all levels of accounts. The bank also offers branded accounts associated with the Tennessee Titans and the Memphis Grizzlies.

You can check out the competition with our list of the best checking accounts.

Pinnacle Bank’s savings account options

Vision Savings

This basic savings account which hardly earns any interest and charges a fee.
APYMinimum Balance to Earn APY
0.03%$0.01
  • Minimum opening deposit: $100
  • Minimum balance to earn APY: $0.01
  • Monthly account maintenance fee: A $2 monthly will be charged if your average daily balance in this account falls below $500.
  • ATM fee: Free use of the bank’s ATMs. The bank’s customer service says a $3 fee will be charged for use of non-Pinnacle Bank ATMs.
  • ATM fee refund. None.
  • Overdraft fee. $38

This Vision Saving Account really doesn’t have much going for it. The interest rate is paltry and you can do better elsewhere. If deposits fall below $500, the bank charges a fee. The bank does offer unlimited free use of the bank’s ATMs for account holders and unlimited over-the-counter withdrawals or transfer at the bank’s branches. You can also tie it to your Pinnacle Bank checking account for overdraft protection.

Like other savings accounts, this account is subject to Federal Reserve Board Regulation D. This account limits you up to six certain transactions per month, including online banking transfers or automatic transfer to a third party.

How to get Pinnacle Bank’s Vision Savings account

You can sign up for a Vision Savings account online. The bank says the process takes about 10 minutes and requires basic information like a Social Security number, government-issued ID and home addresses for the past two years.

SEE DETAILS Secured

on Pinnacle Bank (TN)’s secure website

Member FDIC

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How Pinnacle Bank’s savings accounts compare

This bank only has one standard savings account, Vision Savings, and there isn’t much to offer. The interest rate is much lower than what you can find elsewhere. The primary benefit is the ease of access to your money, since the bank offers unlimited use of there ATMs and over-the-counter withdrawals and transfers.

See what interest rates and services are available with competitors on our list of the top savings accounts

Pinnacle Bank’s CD rates

This bank offers a wide range of CD options but you need to call the bank to learn about current rates.
  • Minimum opening deposit. $1000
  • Minimum balance amount to earn APY: Contact bank for details.
  • Early withdrawal penalty: Depends on terms of CD, call the bank to find out more.

This bank offers a variety of CD’s with different lengths, ranging from 30 days to five years. Generally the bank says it earns higher interest rates on longer CD and higher balances.

How to get Pinnacle Bank’s CDs

To get the specific rates on offer and to sign up, you will need to call the bank.

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on Pinnacle Bank (TN)’s secure website

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How Pinnacle Bank’s CD rates compare

This bank doesn’t provide rates for their CDs online, though they do say they offer a variety of terms. Call the bank to find out more information. You may also consider checking out other competitors on our list of the best CD rates.

Pinnacle Bank’s money market account options

Outlook Money Market

This Money Market account makes moving your money easy with unlimited deposits and ATM withdrawals, but only earns a small rate of interest.
APYMinimum Balance to Earn APY
0.03%$0.01 to $4,999.99
0.03%$5,000 to $14,999.99
0.03%$15,000 and over
  • Minimum opening deposit: $100
  • Minimum balance to earn APY: $0.01
  • Monthly account maintenance fee: $5, waived if the average monthly balance remains above $2500 or if you have a combined monthly average balance of $15,000 between your Pinnacle Bank checkings and savings accounts or $150,000 with Pinnacle Asset Management.
  • ATM fee: Free use of Pinnacle Bank’s ATMs. The bank’s customer service says a $3 fee will be charged for use of non-Pinnacle Bank ATMs.
  • ATM fee refund: None.
  • Overdraft fee: $38

This Outlook Money Market account earns the same low rate of interest no matter how much money you put into it and it charges a monthly fee if you don’t meet the minimum balance. The rate offered on this account is also a low 0.03%.

The bank does make it easy to access this account, providing unlimited free deposits and withdrawals via the bank’s ATMs and over-the-counter at branches. The account can be used to protect a Pinnacle Bank checking account from overdrafts.

In accordance with Federal regulation, the bank limits certain types of transactions on this account to six per month. This includes automatic transfer or withdrawals to a third party or another account of yours, say by computer transfer or debit card. The bank will charge you $5 per for each third party payment by check, debit or similar order that violates these rules.

How to get Pinnacle Bank’s Outlook Money Market account

You can sign up for this account online. You will need to have valid ID, addresses covering the last two years and your social security number handy. You will also need to find the account from an existing U.S. savings or checking account.

SEE DETAILS Secured

on Pinnacle Bank (TN)’s secure website

Member FDIC

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How Pinnacle Bank’s money market accounts compare

Frankly, these Money Market Accounts just don’t pay much interest. Even if you are only putting a little bit of money in your savings account, you can get a better rate online. See some of the best money market accounts here. It only really makes sense to get one of these accounts if you want to use it as a link to an existing Pinnacle Bank checking account, to pad for overdrafts or transfer money back and forth easily.

Zenith Money Market

You have to put a lot of money into this tiered interest account before rates start to go higher.
APYMinimum Balance to Earn APY
0.03%$0.01 to $9,999.99
0.03%$10,000 to $24,999.99
0.03%$25,000 to $49,999.99
0.05%$50,000 to $99,999.99
0.08%$100,000 to $499,999.99
0.08%$500,000 and over
  • Minimum opening deposit: $100
  • Minimum balance to earn APY: $0.01
  • Monthly account maintenance fee: $10, waived if the average monthly balance remains above $10,000 or you keep a combined average monthly balance of $25,000 in the bank’s deposit accounts or you have $250,000 with Pinnacle Asset Management.
  • ATM fee: Free use of the bank’s ATMs. The bank’s customer service says a $3 fee will be charged for use of non-Pinnacle Bank ATMs.
  • ATM fee refund: None
  • Overdraft fee: $38

This account earns more interest the more money you keep in it, but you’ll need to put in a lot of cash before you qualify for the better rates.

The Zenith Money Market account also charges a monthly fee unless you keep a relatively high balance of funds in the account. The bank does make it easy to access your Zenith account, providing unlimited free deposits and withdrawals via the bank’s ATMs and over-the-counter at branches. The account can be used to protect a Pinnacle Bank Checking account from overdrafts.

In accordance with Federal regulation, the bank limits certain types of transactions on this account to six per month. This includes automatic transfer or withdrawals to a third party or another account of yours, say by computer transfer or debit card. The bank will charge you $5 per for each third party payment by check, debit or similar order that violates these rules.

You can sign up for this account online. You will need to have valid ID, addresses covering the last two years and your social security number handy. You will also need to find the account from an existing U.S. savings or checking account.

SEE DETAILS Secured

on Pinnacle Bank (TN)’s secure website

Member FDIC

Overall review of Pinnacle Bank’s banking products

This bank prides itself on offering good customer service and easy-to-access accounts, but many of the bank’s products offer little or no interest on deposits. Most of the appeal comes from its regional bank ethos. It boasts lots of branches and ATMs in Tennessee, Virginia, North and South Carolina, and real people answer the phones, not machines.

The best offering at this bank is the Interest Checking Account. With this account, the bank will refund any fees you are charged each month for use of non-Pinnacle Bank ATMs and you’ll get 0.03% APY on deposits, not the best around but not a bad rate for a brick and mortar bank. Just be sure to keep your balance above $2500 to avoid the high monthly fee. Though requirements for waiving fees for the Basic, Access and Balance checking accounts aren’t hard to meet, but these accounts pay no interest at all on deposits.

The Savings and Money Market options aren’t much to write home about. The interest rates are low. You can do better elsewhere. Many of the benefits of the bank’s checking services–convenience, personal service–are less of a benefit with low transaction savings accounts.