Advertiser Disclosure

Pay Down My Debt

How to Pay a Debt in Collections Without Getting Ripped Off

Editorial Note: The editorial content on this page is not provided or commissioned by any financial institution. Any opinions, analyses, reviews, statements or recommendations expressed in this article are those of the author’s alone, and may not have been reviewed, approved or otherwise endorsed by any of these entities prior to publication.

paying off debt

Updated – Nov 5, 2018

If you’ve received a call or letter from a collections agency and you have reached an agreement with a debt collection agency,  you’re are now ready to make a payment but you’re wondering what to do next, this guide is for you.

Before you give them your account number or write a check, make sure you protect yourself. Once a debt collection agency has your account number, they can (and sometimes do) use that information to take more money from your account. But with the right precautions, you can protect yourself.

You may be asking yourself: is this legal? Can a collection agency really just take money from your account, even if you don’t give them permission? Unfortunately, the debt collection industry is a dark and murky place. Agencies regularly try to blur the lines of legality, and their sole objective is to get as much of your money as possible. Although there are a few exceptions, most collection agencies are incredibly small and scrappy.

If you’re starting to panic, know that you’re not alone. According to a recent study by the Urban Institute, 71 million Americans are estimated to have debt in collections. Fortunately, there are laws that protect you from getting hounded by collectors and steps you can take to resolve the matter.

In this post, we’ll explain how you should handle debt collectors, as well as the steps to take before, during and after repayment to avoid being ripped off. We’ll cover:

6 steps to take before you make a payment

1. Commit to action

According to Rachel Kampersal, marketing communications and programs associate at American Consumer Credit Counseling, as soon as a debt collector contacts you, take action.

“Whether it is to confirm the debt, to negotiate the payment or settle it, [taking] action will help get the problem solved much faster than avoidance,” Kampersal said.

2. Know your rights

Your rights are protected under the Fair Debt Collection Practices Act (FDCPA). You need to know what collection agencies can and can’t do when trying to get money from you. “Harassment and false statements are prohibited under the act,” Kampersal said.

Debt collectors can only call you during certain times and are required to give you a written notice of the debt. You have the right to challenge your debt, and you can even ask in writing for a debt collector to stop contacting you. The letter you send doesn’t mean you no longer owe the debt, Kampersal said. But it can put a stop to unwanted calls.

Here’s a list of a few of your rights from the FDCPA:

  • Debt collectors can only call you between 8 a.m. and 9 p.m. unless you consent to another time.
  • Debt collectors shouldn’t be contacting you directly if they are aware you have an attorney representing you on the matter.
  • They can’t contact you at work if they know your employer prohibits it.
  • The debt collector can’t communicate with anyone other than you, your attorney or a consumer reporting agency about your debt without consent.
  • If you notify a debt collector in writing that you refuse to pay a debt or that you no longer want to receive communication, the debt collector can’t contact you unless they’re acknowledging your request or informing you of a remedy to the situation.
  • Collectors can’t abuse or harass you. They can’t make threats, use obscene language or call you incessantly.
  • They can’t lie about the debt you owe.

– Click here to view how to handle debt collection calls

If you believe a debt collector is violating your rights, report them to the Federal Trade Commission or the attorney general’s office. You can learn more about your rights under the FDCPA here.

3. Confirm your debts

Don’t start making payments until you confirm the debts. “If you believe the debt in your name was an error or fraud, the first thing to do is see if you’re truly responsible for repaying the debt,” Kampersal said.

According to Kampersal, even one payment on a debt can mean you assume responsibility. You can double-check that the debt is yours by looking at your credit report or contacting the original lender. If you don’t agree with the amount that’s being collected, you have the right to dispute it under the FDCPA. Filing a dispute starts an investigation to determine if the debt is yours.

Another thing to double-check is that the collections agency isn’t collecting on debt that should have been cleared. “There is a bad practice among debt collectors of selling debt that’s discharged in a bankruptcy or [debt where] the statute of limitations has expired,” said Elizabeth Hubbard, executive director of 1 $ Wiser Consumer Education based in Krum, Texas. “Legally, they’re not supposed to be collecting on this debt.”

Sometimes, creditors will also sell an unpaid balance even if you made a settlement agreement. For example, say you pay $3,000 to settle a $5,000 balance and you have the agreement in writing to prove it. The creditor could sell the remaining $2,000 to a collections agency despite making an agreement with you. In this case, instead of making a payment, you need to pull out your records and dispute the balance.

4. Look at how old the debt is

It’s not uncommon for debt collectors to seek payment on old debt where the statute of limitations has expired. The statute of limitations is the number of years someone can sue you for a debt. Debt, where the statute of limitations has expired, is called time-barred debt. The collector has less power to make you repay this debt because they can’t take you to court over it. You can review the statute of limitations on debt for each state here.

Here’s the important thing to remember: Agencies are allowed to contact you about time-barred debt. It’s generally advised that you do not make any payments on it. Making even a partial payment could restart the statute of limitations timer.

Not sure how old your debt is? Ask for a debt verification to include the date of the last payment. The date of the last payment is typically the start of the timer for the statute of limitations.

Pay attention to dates and stand your ground. You may still receive regular communication from an agency trying to collect time-barred debt. Don’t give in to pressure tactics. Seek counsel from an attorney or credit counselor if you’re unsure whether you need to pay. If collectors continue calling you about an old debt, send a written letter asking them to stop contacting you.

5. Check your budget

You’ve done your research and confirmed the debt is one you need to pay. The next step is taking a look at your budget and savings accounts to see what you can afford to pay per month toward the debt. Think twice before wiping out all your savings to repay it. If an emergency happens, you could end up relying on debt again, which can get you into more trouble.

6. Set up a payment plan or negotiate a settlement

You have a few options once you have an idea of how much you can afford to pay. You may be able to work out a payment plan. A payment plan is when you agree on an amount that you’ll pay incrementally toward the debt until it’s paid off.

Another option is negotiating a settlement. A settlement is when you pay a lump sum that’s less than your balance to settle the debt. As part of the settlement agreement, you may be able to have the collector delete the account from your credit report, according to Kampersal. This is called a pay-for-delete agreement.

One thing to note with a settlement is that you may owe taxes on the debt amount that’s forgiven. Kampersal suggested speaking with a tax professional before settling in case it’ll have an impact on your tax filing.

Be wary of debt settlement programs that negotiate on your behalf. You may be charged a fee for the service, and there’s no guarantee that you’ll get a settlement. Settlements with collections agencies can be worked out on your own.

If you run into trouble, you can seek guidance from credit counseling organizations. Don’t go with any credit counseling service either. Interview counselors and check their credentials. The Department of Justice keeps a list of counselors that are approved for pre-bankruptcy courses. Bankruptcy may not be on your horizon, but these counselors may also offer basic credit counseling services. You can check out the list of counselors here.

Ultimately, the payment strategy you decide on will depend on your finances. If you go with the installment plan, Kampersal recommended avoiding an extended repayment schedule because it can increase the amount of time a negative remark stays on your credit report. All agreements made should be received by you in writing before you pay.

3 Rules for making payments to collections

1. Do not give access to your bank accounts

A collections agency may ask to make automatic withdrawals from your bank account. Do not allow this to happen. According to Hubbard, when they have access to your bank account, they could potentially take more money than authorized. We will mention this more in a section below!

You should be controlling your payments at all times and not allowing someone else to make withdrawals.

2. Pay with certified funds

There are a few reasons why it’s better to pay with certified funds than other methods.

The first is that certified funds are like cash. There can be no dispute about declined payments or bounced checks because they’re guaranteed funds. The second benefit is that both the bank and you have a record of the certified check. If the payment is ever called into question, there’s more proof to show you made the payment.

3. Keep record of your payments and communication

Lastly, your job throughout the process of paying a debt in collections is keeping highly detailed records of each payment and communication. If you have phone conversations where changes to the agreement are made, request a written copy of the details.

How to avoid being ripped off

Here are the ways you should never make a payment:

  1. Do not sign up for an electronic payment, which requires you to disclose your routing number and account number. By doing that, you give the agency access to your checking account. If they take more money than you agreed to, it will become your word versus their word. And, if you owe the debt and have the money, it could be difficult to defend yourself.
  2. Do not write a personal check. Your routing number and account number are written at the bottom of your checks, and a devious collector could use that information to extract funds from your account.
  3. Do not pay with your debit card. Again, this makes it easy for the agency to process payments electronically.

3 steps to take after your last payment

1. Get a letter of completion

Ask for a letter of completion from the collections agency stating you have paid in full. Hubbard told MagnifyMoney that consumers shouldn’t ask for a confirmation letter from anyone who answers the phone at the collections agency office. The letter should come from an authorized signatory. If you make a settlement agreement with your agency, you get it in writing. The last thing you want is for them to come back and ask for more money.

2. Check your credit reports

When you pay off a debt, your credit reports should be updated to reflect it’s paid off. But this may not happen right away. According to Hubbard, the collections agency has 30 days to report to the credit bureaus. If the account isn’t updated within that time frame, you can contact the credit bureau and send a notice to the collections agency. Again, any contact you have with the credit bureau or collections agency should be in writing.

Typically, collections accounts impact your credit for seven years. But the length of impact may be shortened in some cases. Learn why debt in collections doesn’t always hurt your credit for the entire seven years.

3. Put your records in a safe place

Even after repaying your debt, you need to hold on to your paperwork.

“Keep your records forever and ever and ever because debt gets sold so many times,” Hubbard said. You could get a call five, 10 or 15 years from now about a debt you paid off or settled. Debt can be sold in batches, which means collectors may not go in and check every individual account for accuracy before purchasing.

The collections process can be somewhat of a free-for-all in this regard, and the onus is on you to know what you owe. It will ultimately become your word against the collection agency, and the only proof is paperwork. So, make sure you have a file and store all of your history in it.

Facing your debt

Getting a call or letter from a collections agency can be unpleasant and even embarrassing. Don’t ignore the situation and let the debt pile up. Avoidance can cause bigger problems. Instead, come up with an action plan using the steps above.

Now, we are not saying that all collection agencies are evil or have the intent to break the law. We are just saying that there is an elevated risk, and you can easily defend yourself. If something bad happens, it can be very painful. At worst, a dubious collection agency cleans out your checking account.

You may win the money back in the end, but being without cash can be very difficult. Avoid the risks by planning ahead when you make a payment to a collection agency. And if you need help, find a credit counselor or attorney who can provide guidance.

Advertiser Disclosure: The products that appear on this site may be from companies from which MagnifyMoney receives compensation. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). MagnifyMoney does not include all financial institutions or all products offered available in the marketplace.

Nick Clements
Nick Clements |

Nick Clements is a writer at MagnifyMoney. You can email Nick at

Taylor Gordon
Taylor Gordon |

Taylor Gordon is a writer at MagnifyMoney. You can email Taylor here


Get A Pre-Approved Personal Loan


Won’t impact your credit score

Advertiser Disclosure

College Students and Recent Grads, Pay Down My Debt

Sample Goodwill Letter to Remove a Late Student Loan Payment from Your Credit Report

Editorial Note: The editorial content on this page is not provided or commissioned by any financial institution. Any opinions, analyses, reviews, statements or recommendations expressed in this article are those of the author’s alone, and may not have been reviewed, approved or otherwise endorsed by any of these entities prior to publication.

Businessman Holding Document At Desk

If you’ve pulled your credit report recently and discovered that there’s been a late payment reported on your student loans, you might be wondering what you can do to recover. Late payments can damage your credit, especially if you stop paying your loans for an extended period of time.

We’ve already gone over the repercussions of delinquency and default, but now let’s take a look at another method of repairing your credit report — sending a goodwill letter to your creditor.

What is a goodwill letter?

A “goodwill letter” is a simple way to repair your credit report, and it can be used for both federal and private loans. The purpose of a goodwill letter is to restore your credit to good standing by having a lender or servicer erase a lateness on your credit report.

Typically, those who have experienced financial hardship due to unexpected circumstances have the most success with goodwill letters. They allow you to ask if your student loan servicer can empathize with the situation that caused the lateness and erase it from your report.

It can also be used when you think the late payment is an error — for example, if you were in deferment or forbearance during the time of the late payment and weren’t required to make any payments, or if you know you’ve never been late on a payment before.

What makes a convincing goodwill letter?

If you’ve been looking for a goodwill letter that will work well, we have some tips on what you should include in your letter:

1. An appreciative tone

It’s important that the entire tone of your letter comes off as thankful and conscientious. If you were actually late on your payments due to extenuating circumstances, taking an angry tone probably won’t help your case.

2. Take responsibility

You want to be convincing and honest. Take responsibility for the late payment, and explain why it happened. They need to sympathize with you. Saying you just forgot isn’t going to win you any points.

3. A good recent payment history

Besides sympathy, you want to gain their trust that you will continue to make payments. If your lender sees payments being made on time before and after the period of financial hardship, it might be more willing to give you a break. When you have a pattern of late payments, on the other hand, it’s more difficult to convince them that you’re taking this seriously.

4. Proof of any errors and relevant documents

If you’re writing about a mistake that occurred, still be friendly in tone, but back up the errors with documentation. You’ll need proof that what you’re saying is true. Unfortunately, errors are often made on credit reports, and it may have been a clerical error on behalf of your servicer. If you have any written correspondence with them, you’ll want to include it.

5. Simple and to the point

The last thing to keep in mind is to craft a short and simple letter. Get straight to the point while telling your story. The people reviewing your letter don’t want to read an essay, and the easier you make their lives, the better.

Sample goodwill letter No. 1

Below is a sample goodwill letter for student loans to give you an idea of how to structure your own:

To whom It may concern:

Thank you for taking the time out of your day to read this letter. I just pulled my credit report, and discovered that a late payment was reported on [date] for my account [loan account number].

During that time, my mother fell terminally ill, and I was the only one left to care for her. As such, I had to leave my job, and my savings went toward her health care expenses. I fell on very rough times after she passed away, and was unable to make my student loan payments.

I realize I made a mistake in falling behind, but up until that point, my payment history with you had been spotless. When I was able to gain employment once again, I quickly resumed paying my student loans, making them a priority.

I’m not proud of this black mark on my record, but it’s the only one I have, and I would be extremely grateful if you could honor this request to remove the lateness from my credit report. It would help me immensely in securing other lines of credit so that I can further improve my credit score.

If the lateness cannot be removed entirely, I would still be appreciative if you could make a goodwill adjustment.

Thank you.

Sample goodwill letter No. 2

If you’re writing a letter because the lateness on your credit report is inaccurate, then try something similar to this:

To whom it may concern:

Thank you for taking the time to read this letter. I recently pulled my credit report and found that [Loan servicer] reported a late payment regarding my account [loan account number].

I am requesting that this late payment be assessed for accuracy.

I believe this reporting is incorrect because [list the supporting facts you have]. I have included the documentation to prove that [I made payments during this time / that my loans were in forbearance/deferment and didn’t require any payments].

Please investigate this matter, and if it is found to be inaccurate, remove the lateness from my credit report.

Thank you.

Make sure you provide as many personal details as possible — without making the letter too long, of course. You should also include your name, address and phone number at the top of the letter in case your loan servicer needs to reach you immediately.

Where to send your goodwill letter

Now that your letter is written, it’s time to send it. This can be done either by fax or by mail. Most student loan servicers have their contact information on their website, but you can also look on your billing statements to see if they specify a different address.

Additionally, you can try calling the credit bureau where the lateness was reported to see if they can give you the contact information you need.

It’s important to mention that goodwill letters are not a means to immediate success. Unfortunately, it often takes several attempts to correspond with servicers and lenders to get them to acknowledge that they received a letter from you.

Your best bet is to get a personal contact at the company who has the power to erase the late payment from your credit report.

If all else fails, try as many different communication methods as possible. Phone, mail, fax, live chat (if your servicer offers it) and email them. Several people who have tried this report that it’s possible to wear your servicer down with a decent amount of requests.

Addresses and fax numbers to try

Here are some addresses and fax numbers for several of the larger servicers, as listed on their websites. Again, it may also be worth phoning your servicer to get the name of someone there that can help you. If you have federal student loans, you can also check this Federal Student Aid page for more contact information.


Documents related to deferment, forbearance, repayment plans or enrollment status changes:

Attn: Enrollment Processing

P.O. Box 82565

Lincoln, NE 68501-2565

Fax: 877-402-5816

Great Lakes

Great Lakes

P.O. Box 7860

Madison, WI 53707-7860

Fax: 800-375-5288

Sallie Mae

Sallie Mae

P.O. Box 3229

Wilmington DE 19804-0229

Fax: 855-756-0011


For anything other than federal loans, check here

Navient – U.S. Department of Education Loan Servicing

P.O. Box 9635

Wilkes-Barre, PA 18773-9635

Fax: 866-266-0178


P.O. Box 145122

Salt Lake City, UT


Fax: 801-366-8400


For letters and correspondence

FedLoan Servicing

P.O. Box 69184

Harrisburg, PA 17106-9184

Fax: 717-720-1628


For FFELP and private loans, check here

Edfinancial Services

P.O. Box 36008

Knoxville, TN 37930-6008

Fax: 800-887-6130

Documents to include with your goodwill letter

Don’t let your efforts go to waste by forgetting to send documentation with your letter. Here’s a quick checklist of what you should include:

  • The account number for your loan
  • Your name, address, phone number and email
  • Statements showing proof that you paid (if you’re disputing a late payment)
  • Documentation showing that you’ve paid on time at all other points aside from when you experienced financial hardship (if that’s the case)
  • Identifying documentation so your servicer knows you sent the request

Also note that if you’re mailing anything, you should send it by certified mail with a receipt requested. This way you’ll know whether your letter made it to the servicer.

What to expect after submitting your goodwill letter

Once you submit your goodwill letter, you should hear back from your creditor with a decision in a few weeks. If two to three weeks have passed without word, follow up via email or phone call.

As you know, there’s no guarantee that your goodwill letter will work. The decision to remove a negative mark from your credit report is entirely in the hands of your creditor.

If your creditor rejects your petition, you’ll have to accept the ding on your credit report and take other steps to boost your credit. But if they agree to repair your credit, you should see the delinquency removed from your report and your credit score increase as a result.

A higher credit score can make life a lot easier, whether you want to take out a loan, open a credit card or, in some cases, even rent an apartment. For student loan borrowers, a strong credit score also opens the door to student loan refinancing, a savvy strategy that lets you restructure your debt, possibly changing your monthly payment and potentially saving money on interest.

If your credit score rebounds and you want to take proactive steps to conquer your student debt, refinancing could be the answer you’ve been looking for, so long as you no longer need the protections that come with federal loans.

Either way, though, make sure to keep up with student loan payments so you don’t end up with a delinquent account dragging down your newly repaired credit score.


If you’re interested in exploring goodwill letters further — and the results that others have had — check out these websites:

  • They cover disputes, what to do about them and how to go about rectifying them here.
  • If you have loans with a private lender, and your lender had reported you as late when you weren’t, you can file a complaint with the Consumer Financial Protection Bureau (CFPB) to see if they can help you.
  • myFico Forums: The forums on myFico are populated with helpful individuals that might be able to give you contact information for certain servicers. There are some people reporting success with goodwill letters, and they may be willing to share their letters with others upon request.

It’s worth the time to write a goodwill letter

If you’ve discovered that a late payment has been reported on your credit, and it’s because you fell on hard times or is inaccurate, it’s worth trying to get it erased. These dings on your credit are there to stay for seven to 10 years. That’s a long time, especially if you’re young and hoping to buy a house or a car in the near future. It’s a battle worth fighting.

Get in touch with us on Twitter @Magnify_Money

Advertiser Disclosure: The products that appear on this site may be from companies from which MagnifyMoney receives compensation. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). MagnifyMoney does not include all financial institutions or all products offered available in the marketplace.

Rebecca Safier
Rebecca Safier |

Rebecca Safier is a writer at MagnifyMoney. You can email Rebecca here

TAGS: , , ,

Advertiser Disclosure

Pay Down My Debt

Debt, Its Emotional Toll and How to Tackle It

Editorial Note: The editorial content on this page is not provided or commissioned by any financial institution. Any opinions, analyses, reviews, statements or recommendations expressed in this article are those of the author’s alone, and may not have been reviewed, approved or otherwise endorsed by any of these entities prior to publication.


Debt can feel overwhelming, and studies are increasingly showing that it can lead to a decrease in happiness and life satisfaction, anxiety and even physical symptoms like headaches or loss of sleep.

A study of more than 1,000 student loan borrowers — conducted by Student Loan Hero, which, like MagnifyMoney, is owned by LendingTree — found that:

  • More than 61% of respondents admitted that they’re afraid that their student loan debt worries are spiraling out of their control.
  • More than 70% said they suffer from headaches because of their debt concerns.
  • Some 64.5% of respondents have lost sleep over their debt.
  • 67% reported physical symptoms of anxiety that stemmed from the stress of their student loans.

The study showed a direct correlation between having debt and detracting from happiness. In fact, results revealed that carrying student loan debt is nearly as significant as income when it comes down to predicting financial concern and evaluating life satisfaction.

What studies show about how debt affects your health

Indeed, money can buy happiness, but how much debt one has also weighs heavily into the equation, according to a study from Purdue University. An online college alumni sample of 2,781 individuals from the United States revealed that student debt could take a significant toll on one’s life satisfaction over the long term.

Another survey conducted by the Harris Poll on behalf of the American Institute of Certified Public Accountants (AICPA) showed that 56% of Americans with debt admitted that it negatively impacted their lives. Twenty-eight percent of the 1,004 American adults surveyed said their debt caused stress about their everyday financial decisions, and 21% said it caused tension with their partner.

It may be that such accomplishments as a promotion at work may be marred by knowing your debt is eating up your higher earnings. High debt may also be such a financial burden that borrowers are unable to save for retirement, for emergencies or even such pleasures as a vacation.

High-rate debt can be particularly difficult to carry. Seeing your monthly payments largely going toward fees can make you feel as though you’ll be trapped in debt forever. And if that debt isn’t allowing you to save money, your stress may only grow if you’re suddenly struck with a financial emergency that causes you to take on new debt.

6 tips to dealing with your debt

If you’re dealing with debt and it’s taking a toll on your health, what can you do?

“The first thing a person needs to do is take a close look at how they got into debt in the first place,” advised Carolyn McClanahan, M.D., CFP, who began her career as a physician and is now founder of a financial planning group called Life Planning Partners LLC, based in Jacksonville, Fla. “They should identify what triggered the situation or any bad habits that might have led to their debt, so that they don’t repeat those things going forward. Then, they need to make an actionable plan to figure out how to get out of debt.”

Consider these tips that could help you better handle your debt.

1. Thoroughly research your options

When tackling your debt, it pays off to research your options for dealing with debt. For example, federal student loans come with borrower protections that may help you if you’re struggling with money. You may be eligible for an income-driven repayment plan, which would adjust your monthly payments based on your income. You may also qualify for student loan forgiveness or have the opportunity to defer payments for a period of time.

If you have a mortgage, you could extend your repayment term without refinancing. This is known as mortgage recasting. By extending your repayment term, you could lower your monthly payments, freeing up cash to deal with debts that are a higher priority.

Credit card debt doesn’t have to be such a burden, either. If you lost your job, it may be beneficial to call up your credit card issuer. You may be able to get on a hardship program that reduces your payments for a time. Or, if you have decent credit, you may qualify for a balance transfer credit card with a promotional 0% APR. For a fee, you could move your credit card debt onto your new card to avoid interest charges for a period of time. Pay off that debt before the promotional period ends and you could save a lot of money on interest.

2. Don’t be afraid to negotiate

Many people fail to recognize that there are many instances where you can negotiate and in turn, lower your debt. Take medical bills, for example.

“It can really help to negotiate with the medical provider,” said McClanahan. “If you’re willing to pay them real money over time, you can end up paying pennies on the dollar of what you own,” she said. In addition to negotiating, McClanahan suggested asking hospitals or health centers whether they have any financial assistance programs that you might qualify for.

Furthermore, if you’re accepting a new job offer, don’t be afraid to negotiate a higher starting salary, which in turn could help you windle your way out of debt faster. Research the job market and consider making a compelling case as to why you deserve a higher salary.

3. Take it one debt at a time

If your debt is stretched across multiple credit cards or loans, you may be overwhelmed just by the thought of them. But if you can focus your attention on making extra payments on just one debt, it could help you see some quick wins.

“You ideally want to start by paying off the debt with the highest interest rates first,” McClanahan said. Repaying the debt with the highest rate helps you reduce how much interest you pay over time. Often, this means you’ll focus extra payments toward a credit card balance. Once that debt is paid off, you start making extra payments on your debt with the next-highest rate.

However, you may instead choose to pay off your debt with the lowest balance. This would result in a fast win that will motivate you to keep making extra payments on your debt.

4. Consider therapy

Seek the help of a psychologist or another mental health expert if your concerns about debt are negatively impacting your day-to-day life. A licensed health expert can help you confront your anxieties head on and offer strategies for dealing with them effectively. Also, reach out to your personal network and let those close to you know that you could use their support. It helps to know that you’re not in it alone.

Low-income individuals may want to seek the help of a sliding scale therapist, who will adjust their fees to make therapy more affordable. This can be found on mental health directories like There are also clinics that provide low-fee or free mental health services. To find a clinic near you, visit

5. Enlist the help of a credit counselor or financial planner

Sometimes, it helps to get an outside perspective on your debt, or at least talk to someone who can reveal your options. A credit counselor or financial planner can help you take steps toward getting your finances in order or develop a game plan for getting back on track, McClanahan said.

The National Foundation for Credit Counseling is a nonprofit financial counseling organization that provides a variety of free services, including counseling on credit and debt, bankruptcy and student loans. If you’re interested in hiring a financial planner, you could use the National Association of Personal Financial Advisors to find one.

Outside help could help you better weigh the pros and cons of your options and guide you as you work on your debt.

6. Focus on improving your credit score

Take steps to rebuild your credit and improve your credit score, which in turn, could give you access to more credit in the future. For starters, focus on implementing a plan for paying off debt, and work to keep your balances low on credit cards. Keep in mind that improving your credit score requires small, responsible actions over time, so be patient and set long-term objectives. For more tips on how to improve your FICO score, take a look here.

Indeed, accumulating debt can certainly take an emotional toll and negatively impact your overall life satisfaction. However, you can take simple steps to pay down debt and turn your financial situation around. No financial situation is permanent, and with some patience, persistence and implementing of best practices, you can find yourself back on the path to financial recovery. So take a deep breath, keep your emotions at bay and work on tackling your debt in a practical manner.

Advertiser Disclosure: The products that appear on this site may be from companies from which MagnifyMoney receives compensation. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). MagnifyMoney does not include all financial institutions or all products offered available in the marketplace.

Renee Morad
Renee Morad |

Renee Morad is a writer at MagnifyMoney. You can email Renee here


Get A Pre-Approved Personal Loan


Won’t impact your credit score